When you register to HomeSwapper and upload your advert to the site, we do not show your house or flat number, for security reasons.

We also ask that if you upload a photo of the front of your property, the number is not visible for the same reason (we also check all photos and will remove these, if they are added).

However, on your advert, the street name will be visible, as well as the postcode. This has always been the case on HomeSwapper.

We have Google Street view on HomeSwapper, so that when you’re looking at an advert, you can view the street and surrounding area from the street point-of-view. It can sometimes be possible for a person to work out which of the properties is yours, using Street-View against any photos you may have added of the exterior of your property. Unfortunately there is nothing we can do about this, other than to actually remove Google Street View itself.

HomeSwapper takes privacy and security very seriously, which is why we only share contact details if you have asked us to do so, and also why we moderate photos to make sure no children and house or flat numbers are visible. However, I’m afraid we cannot be accountable for issues like this.

It may be worth raising this with your landlord, as they may be able to look into it further. If you are worried about this tenant turning up again, it may even be worth raising this as a police matter.