You’ve gone through the sign-up process for HomeSwapper and your landlord is registered with us – great news! If your landlord approves your account, then HomeSwapper will be completely free of charge for you. At this point there can be a bit of a wait while your landlord checks your application to sign up to, or renew a HomeSwapper account and makes sure that you’re eligible. Every landlord is different, but in this article we aim to demystify the process and give you an idea of what’s happening with your application.
Rejections of your application for a HomeSwapper account can happen for a variety of reasons. These can include:
- Rent arrears
- Still being within the introductory period of your tenancy
- The people listed on your HomeSwapper account having changed on your tenancy
If your HomeSwapper membership is declined by your landlord, we would again recommend contacting them directly to discuss the reasons behind this. Don’t worry if they do decline you though! If there are changes you can make to be approved, then you can always resubmit your application at a later time for review and approval by your landlord.
The HomeSwapper Customer Support team are always on hand to give advice and tips on how to get the most from HomeSwapper. They deal with Swappers every day and have a unique insight and view on the thousands of successful swaps that take place on HomeSwapper.