About Nicola Byers

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So far Nicola Byers has created 132 blog entries.

Every little helps: A list of extra support

It is estimated that over £15 billion worth of benefits are being left unclaimed in the UK. Alongside that, cheaper social tariffs for bills, other grants and discounts are also falling by the wayside. Here are 10 suggestions of services that might be able to help.

By |July 22nd, 2022|

Support suggestions by residents for residents

The latest Resident Voice Index™ report, ‘Surviving but not living’ is out, giving results from the Cost of Living survey that many of you answered between March and May this year. Results showed that 33% would not know where to get financial support from if they were to experience a financial struggle – a situation that unfortunately, many these days are finding themselves in. However, many of the answers from [...]

By |June 30th, 2022|

What can you do to stop food waste?

In the UK, a colossal amount of food gets wasted - beyond the farm gate, an astonishing 22% of all food goes in the bin! This is particularly hard to stomach considering that 9-10% of people are experiencing food insecurity. Food insecurity means not having access to food because of a lack of money or other resources. Across the UK, communities are coming together to help one another. Did [...]

By |January 20th, 2022|

Swapper Story | Peter’s mutual exchange journey: starting somewhere new

Sometimes a change of scenery is just what the doctor ordered. For Peter and his family, the hustle and bustle of his hometown, London was wearing thin. He was looking for a swap somewhere else in the UK and following a successful mutual exchange, he’s moved to Nottingham for a fresh start! Peter was new to mutual exchange and HomeSwapper when he started his swapping journey earlier in [...]

By |December 10th, 2021|

Passphrases | Creating easy-to-remember but impossible-to-crack passwords

As we all become more and more reliant on technology, it’s never been more important to keep yourself and your data safe online! This year we’ve been looking at HomeSwapper and how we can make it as secure as possible for you – which has included changes around how passwords work on your account. Today, we’re sharing some ideas for how to create - and importantly – remember strong passwords [...]

By |November 19th, 2021|

Safety in neighbourhoods

When choosing a new place to live, how safe it is will likely be a big factor. Unsafe neighbourhoods have been linked to greater feelings of unease, anxiety and even poor health outcomes. This week, we’re looking at what social housing residents in the UK believe could change in their neighbourhoods for them to feel safer and how you can include important information about your sense of safety and community [...]

By |October 15th, 2021|

The 15-minute neighbourhood

In the recently released Resident Voice Index™ report, we took a look at neighbourhoods and communities across the UK. This week, we’re having a look at an interesting town planning approach called the ‘15-minute city’ that sparked some of the ideas in this report. The idea aims to put local services with fair access at the centre of people’s lives to help support neighbourhoods and communities. What’s the difference between [...]

By |October 6th, 2021|

The Neighbourhoods & Communities Survey: The results are in!

Over the past six months we’ve been speaking a lot about The Resident Voice Index™ project, which launched this year to gather insights into those living in social housing in the UK. Now we are finally able to share what the almost 4,000 social housing residents who joined in feel about where they live! The first survey topics explored by the Resident Voice Index™ project included: What facilities [...]

By |September 10th, 2021|

How to do COVID safe home viewings

Your hours of searching and chatting to other swappers have paid off - congratulations, you might have found the perfect home! To make sure, you’ll need to have a good look around to get to know the place and the neighbourhood and make sure it’s the right move for you. However, with the UK opening up again and lockdowns easing, we know many people are still concerned about the risk [...]

By |August 19th, 2021|

There’s always time to get involved – Advice from our third Resident Ambassador

This week we meet our third Resident Ambassador for the Resident Voice Index™ project, Jim. Living in the North East of England, he’s a no-nonsense stalwart of local activism and contribution. From being on tenant advisory panels, becoming a town councillor, contributing to national think tanks on social housing, to helping us with the Resident Voice Index™ project, he’s passionate about improving his local community and the interests of social [...]

By |July 6th, 2021|

Our next Resident Ambassador: ‘We can achieve great things working together”

Our second Resident Ambassador, Val lives in the North East of England and has been working alongside her housing association and for national resident boards for years. She came forward as a Resident Ambassador for the Resident Voice Index™ project and describes how resident engagement takes dedication and partnership working. The relationship that Val has with her housing provider is a strong one. “We don’t feel it’s us and the [...]

By |June 28th, 2021|

Why your voice matters

We spoke to residents and separately, to housing providers to find out what communication between them was like at the moment and ways in which they wanted to see engagement improved. Now we're launching The Resident Voice campaign.

By |April 23rd, 2021|

Who is the housing ombudsman?

In our last blog post, we spoke about what an ombudsman is and how they can work with you to sort out issues with complaints across most areas of your life. This week we are talking specifically about the Housing Ombudsman, who is the last port of call for when communication breaks down following a complaints procedure. The Housing Ombudsman service is responsible for working out if a [...]

By |February 12th, 2021|

What is an ombudsman?

Sometimes organisations don’t behave as they should. In the worst cases, there are impartial bodies that can help deal with this.

By |January 28th, 2021|

What is community-led housing?

Here we’re giving you a breakdown of the different types of Community Led Housing schemes and how you can get involved within your own community. 

By |December 17th, 2020|

Consolidating your pension

The idea of a job for life and a pension to come along after is a thing of the past. Read our blog post about consolidating all your pensions.

By |December 2nd, 2020|

Wintry days: Preparing for the colder weather

The colder months are drawing in, the days are getting shorter and most of us are spending more time at home than we bargained for. Making sure that your home is ready for this cold spell can help you stay warm and healthy as well as save a little on those winter bills! There’s lots to look forward to in the winter; from those cosy nights, to catching up with [...]

By |November 20th, 2020|

What benefits are available at pension age?

Getting older often means accepting more support than we needed before. Retirement has an effect on the spare money we have to spend on the more exciting things in life. For those nearing that time we’ve put together a list of the help that’s out there to support us:

By |October 9th, 2020|

NHS Healthy New Towns

NHS Healthy Towns proposes that homebuilding and town planners think of health, economic growth, infrastructure, housing and environment as factors that are interconnected.

By |September 24th, 2020|

Why swappers are moving house

It’s very rare that the majority of people living across the world have the same experience as one another. Here at HomeSwapper we have been noticing some changes in the reasons you want to move…

By |September 10th, 2020|
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