If you’re having an problems with the site, you might need to take a screenshot of your computer screen to show us the issue. You can do this by:

• Have your screen open, press and hold down the ‘Alt’ key on your keyboard
• With ‘Alt’ held down, press ‘Print Screen (PrntScrn)’
• If you then open Microsoft Paint (or Word if you prefer and have it installed), just click ‘paste’ and it should copy this into here as an image / Word document
• You can then send it as an attachment to your email
  

If you’re using a mobile phone, you can usually take a screenshot by holding the home button and the sleep button at the same ti