Unfortunately there are some tenants who do not regularly log into their HomeSwapper account which we understand can be quite frustrating for active users.
We have made recent changes to the way “time waster” accounts are treated on HomeSwapper based on feedback received.
When you search, you have the option of filtering people out who haven’t logged in recently. You can choose, for example, to only view adverts of tenants who have logged in over the last week.
We have also introduced a platinum, gold, silver and bronze badge system on people’s adverts. These have been brought in as a further way of identifying those who are serious about swapping and highlighting potential time wasters (who will not have potentially earned one of these badges).