<div class="fusion-fullwidth fullwidth-box fusion-builder-row-1-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;padding-top:0px;padding-right:30px;padding-bottom:0px;padding-left:30px;margin-bottom: 0px;margin-top: 0px;border-width: 0px 0px 0px 0px;border-color:#eae9e9;border-style:solid;" > <span data-sheets-value="{"1":2,"2":"To close your account:\n\n- Log in to HomeSwapper at: www.homeswapper.co.uk\n- Go to 'My details' and then 'My Account'\n- Scroll to the bottom of the page and click on 'Close my account'\n\nAlternatively, you can click on the 'Close your account' button on your dashboard.\n\nPlease be aware that if you pay for HomeSwapper yourself you might lose some of the time you have paid for. If your landlord gives you free use of the service then they will need to re-authorise you if you try and join the service again later.\n\nFor more information on closing your account, you can read our guide here. [hyperlink to 'How to: Close your Account' article]"}" data-sheets-userformat="{"2":15161,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0,"14":[null,2,0],"15":"Arial","16":10}">To close your account: <span data-sheets-value="{"1":2,"2":"To close your account:\n\n- Log in to HomeSwapper at: www.homeswapper.co.uk\n- Go to 'My details' and then 'My Account'\n- Scroll to the bottom of the page and click on 'Close my account'\n\nAlternatively, you can click on the 'Close your account' button on your dashboard.\n\nPlease be aware that if you pay for HomeSwapper yourself you might lose some of the time you have paid for. If your landlord gives you free use of the service then they will need to re-authorise you if you try and join the service again later.\n\nFor more information on closing your account, you can read our guide here. [hyperlink to 'How to: Close your Account' article]"}" data-sheets-userformat="{"2":15161,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0,"14":[null,2,0],"15":"Arial","16":10}">Log in to HomeSwapper <span data-sheets-value="{"1":2,"2":"To close your account:\n\n- Log in to HomeSwapper at: www.homeswapper.co.uk\n- Go to 'My details' and then 'My Account'\n- Scroll to the bottom of the page and click on 'Close my account'\n\nAlternatively, you can click on the 'Close your account' button on your dashboard.\n\nPlease be aware that if you pay for HomeSwapper yourself you might lose some of the time you have paid for. If your landlord gives you free use of the service then they will need to re-authorise you if you try and join the service again later.\n\nFor more information on closing your account, you can read our guide here. [hyperlink to 'How to: Close your Account' article]"}" data-sheets-userformat="{"2":15161,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0,"14":[null,2,0],"15":"Arial","16":10}">Go to ‘ My details ‘ and then ‘ My Account ‘ <span data-sheets-value="{"1":2,"2":"To close your account:\n\n- Log in to HomeSwapper at: www.homeswapper.co.uk\n- Go to 'My details' and then 'My Account'\n- Scroll to the bottom of the page and click on 'Close my account'\n\nAlternatively, you can click on the 'Close your account' button on your dashboard.\n\nPlease be aware that if you pay for HomeSwapper yourself you might lose some of the time you have paid for. If your landlord gives you free use of the service then they will need to re-authorise you if you try and join the service again later.\n\nFor more information on closing your account, you can read our guide here. [hyperlink to 'How to: Close your Account' article]"}" data-sheets-userformat="{"2":15161,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0,"14":[null,2,0],"15":"Arial","16":10}">Scroll to the bottom of the page and click on ‘ Close my account ‘ <span data-sheets-value="{"1":2,"2":"To close your account:\n\n- Log in to HomeSwapper at: www.homeswapper.co.uk\n- Go to 'My details' and then 'My Account'\n- Scroll to the bottom of the page and click on 'Close my account'\n\nAlternatively, you can click on the 'Close your account' button on your dashboard.\n\nPlease be aware that if you pay for HomeSwapper yourself you might lose some of the time you have paid for. If your landlord gives you free use of the service then they will need to re-authorise you if you try and join the service again later.\n\nFor more information on closing your account, you can read our guide here. [hyperlink to 'How to: Close your Account' article]"}" data-sheets-userformat="{"2":15161,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0,"14":[null,2,0],"15":"Arial","16":10}">Alternatively, you can click on the ‘ Close your account ‘ button on your dashboard. <span data-sheets-value="{"1":2,"2":"To close your account:\n\n- Log in to HomeSwapper at: www.homeswapper.co.uk\n- Go to 'My details' and then 'My Account'\n- Scroll to the bottom of the page and click on 'Close my account'\n\nAlternatively, you can click on the 'Close your account' button on your dashboard.\n\nPlease be aware that if you pay for HomeSwapper yourself you might lose some of the time you have paid for. If your landlord gives you free use of the service then they will need to re-authorise you if you try and join the service again later.\n\nFor more information on closing your account, you can read our guide here. [hyperlink to 'How to: Close your Account' article]"}" data-sheets-userformat="{"2":15161,"3":{"1":0},"6":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"7":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"8":{"1":[{"1":2,"2":0,"5":[null,2,0]},{"1":0,"2":0,"3":3},{"1":1,"2":0,"4":1}]},"11":4,"12":0,"14":[null,2,0],"15":"Arial","16":10}">Please be aware that if you pay for HomeSwapper yourself you might lose some of the time you have paid for. If your landlord gives you free use of the service then they will need to re-authorise you if you try and join the service again later. Useful links: How to: Close your account

Closing your account questions

Find out what you need to know here

How do I close my account?

To close your account:

Log in to HomeSwapper
Go to ‘My details‘ and then ‘My Account‘
Scroll to the bottom of the page and click on ‘Close my account‘

Alternatively, you can click on the ‘Close your account‘ button on your dashboard.

Please be aware that if you pay for HomeSwapper yourself you might lose some of the time you have paid for. If your landlord gives you free use of the service then they will need to re-authorise you if you try and join the service again later.

Useful links:

How to: Close your account

I closed my account. Can I re-open it?

Yes of course. Even after you’ve closed your account, if you just log back into your account with the same details, you account will reactivate automatically.

I’ve swapped, what now?

Congratulations!

Both you and the other Swapper will need to contact your landlords and give them the details for the exchange. They will then update their systems accordingly and start the process.
On your HomeSwapper account, you will need to mark it as successfully swapped so that you won’t receive any more contact for Swaps.
You just need to mark your account as ‘Swapped’, which only takes a few seconds. This will then update your account and ensure that no one else tries to contact you looking for an exchange.

Log in to HomeSwapper here
Click the I Have Swapped button, which is at the bottom right hand corner of your HomeSwapper Dashboard
Enter the new address then leave us some feedback and click Save

Closing your account questions

How do I close my account?

How to: Close your account

I closed my account. Can I re-open it?

I’ve swapped, what now?

I’ve found a swap – what next?

How to: Close your account

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