All of our blog articles

Meet the Team: Abi

This week we’re bringing you the second in our Meet the Customer Support Team series with Support member, Abi. We chatted with her about why she loves her job, what the HomeSwapper tenants mean to her and her own experiences with […]

How to change locations

If you’ve changed your mind about the areas you’d like to live in, then don’t worry – we’re really flexible! Our simple guide will show you how you can update the locations you put in at the start, whether you want to add to them, delete some, […]

My home swap – a landlord’s experience

Anne works for one of the landlords who have signed up to HomeSwapper. She helps their tenants find out all about HomeSwapper – a job perfect for her, as she herself has used HomeSwapper to find a new home in the […]

HomeSwapper badges update

We asked our community of swappers for some advice on how we should think about changing the badges system to make HomeSwapper work better for them. We had a great response and some really helpful suggestions.

Following this feedback, […]

Home energy advice

When winter arrives and it gets freezing cold, we also know that it’s this time of year when energy bills can soar. We’ve put together a quick guide on tips and tricks to help you keep those energy levels down:

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Meet the Team: Debbie

It’s the first in the Meet the Team series and we’re kicking it off with Team Leader, Debbie. She’ll be telling you all about her day-to-day activities, what she’s responsible for and her love for HomeSwapper!

First things […]

HomeSwapper in action

We sometimes hear stories from the landlords signed up to HomeSwapper that really touch our hearts and make us glad to come to work in the morning. Most recently, we were chatting to David from Walsall Housing Group who had this […]

Meet the Customer Support Team

The HomeSwapper Customer Support Team are a hugely important part of the HomeSwapper team; they’re the ones you’ll get in touch with if you want to talk through any technical difficulties, or if you’re confused by a process on the site. […]

Landlord renewal and approval process

First things first, some key things to remember:

While we wait for approval from your landlord, access to your account will be restricted, which means that you won’t be able to send messages to other swappers or arrange viewings.

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Right to buy – a breakdown

As social housing tenants, the Right to Buy scheme is open to many of you and if it’s a possibility, it’s a fantastic way of ensuring stability once you’ve found a home you love. Below is a breakdown to understanding the […]

Stay safe during home viewings

Your safety is very important to us at HomeSwapper, so we’d like to remind you that safety is something you should always bear in mind during a property viewing.It’s very unlikely that you will come across any trouble, but we’ve put […]

How to: Close your account

So, you’ve found your swap, you’ve gone through the landlord approval process and you’ve finally moved house. There’s just one last step – closing your HomeSwapper account. This is important, so that other swappers still out there looking for their new home don’t consider your old advert […]

I’ve found a swap – what next?

You’ve found the swap you wanted after working with other swappers on HomeSwapper– congratulations! So, what happens next? We will show you some of the things you need to do in order to move into your new home.

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Writing a great advert for your home

Your advert is the first impression a potential swapper will have of your home, so it’s important that you make it great! The property description in the ‘additional information from tenant’ section on your advert is where you’ll have the chance to […]

The HomeSwapper vocabulary guide

Here at HomeSwapper, we understand how the idea of mutual exchange can seem daunting to some swappers… finding that swap, going through the legal processes and finally, moving house. On top of this, there are many new technical terms to understand […]

Tackling timewasters

At HomeSwapper we had become aware of an issue that swappers were having with ‘timewasters’; other users who weren’t responding to messages or were not active users of the swapping service. We’re always looking to make the site the best it […]

What is mutual exchange?

HomeSwapper is the UK home of mutual exchange and we’re constantly impressed by the knowledge of our tenants on the subject. For those new to swapping though, there can be a lot to learn, so we wanted to write this article […]

How to: Use the HomeSwapper messaging function

Many swappers use the HomeSwapper messaging function every day to interact with other swappers. For those that aren’t as familiar with messaging through HomeSwapper, we’ll be taking you through how to use the messaging function in a simple step-by-step guide. […]

Advice from experienced swappers to new users

We find that the best advice on how to make the most of HomeSwapper comes from those with experience, so we asked successful swappers what their advice would be for users new to the HomeSwapper site. Here’s what they had to […]

How to: Use HomeSwapper match filters

This article takes a look at setting up the match filters for the home you’d like. We’ve put together this step-by-step guide to make sure you’re getting the most out of our HomeSwapper matching system.

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How to: Use the HomeSwapper MultiSwap tool

The second in our series on how to use our HomeSwapper website, looks at how to create a MultiSwap. We have put together a step-by-step guide to help you form a chain of swappers: